Working Capital Training Courses
Contact Center Training Make ICMI your training and development partner. With over 3. 0 years of contact center training experience, ICMI offers highly interactive and highly rated contact center instruction for customer care professionals. Our courses focus on such critical areas as improving service levels, increasing employee engagement, optimizing operations, and raising the overall value of the center and consequently, the overall value of your organization. Weve had the privilege of partnering with over 1. Symposiums Classroom and Client Site that we offer. And we are constantly updating and fine tuning our training to keep pace with the trends and challenges in the industry. Civil aviation training on managing safety, risk, quality, incidents, accidents and emergencies. Develop your soft skills by registering on our high impact training courses, designed to make you competitive in todays fastchanging corporate world. Hi guys, im doing a valuation. Net Working Capital in of Sales. Cost Of Ecns License there. ICMI training reflects the most current best practices and research. Featured ICMI Training Resources ICMI has trained professionals from such customer centric companies as Everything taught by ICMI during a one day customized training course was immediately actionable my team was able to implement new skills the following day and start driving improvements to the customer experience. ICMI remained engaged post training through additional support and resources to make sure our investment continues to pay dividends. This was one of the best training experiences weve had, and will definitely look to ICMI for our next initiative Devin Rahn, Director, Customer Insights and Support, Emerson Ecologics. ICMI met with us before training to understand our companys objectives and desired outcomes. After the training, we are seeing our managers apply this knowledge through different thinking and applications. I would recommend Essential Skills and Knowledge for Effective Contact Center Management to any company that needs a refresher or better understanding of capacity planning. Bryan Cich, Director, Learning Development, Lexis. Nexis. Dont see the course that fits your needs or have questions about which course is right for you, an ICMI Account Manager is available to help. A Blended Approach. Utilizing a blend of ICMIs training methods can provide the best of both worlds. Symposiums offer an intimate training experience with invaluable interaction and networking opportunity, while Client Site trainings offer a chance to bring the training directly to your center, addressing your most relevant issues. Join a friendly and helpful professional community, and get trained on contact center topics that matter most to you. Request Information.